Shipping policy
At Bloomery Art Co., we take care to ensure your orders are packaged and shipped with the utmost attention to detail. Below is everything you need to know about our shipping process.
We offer the following shipping methods:
- Standard Shipping: Delivery within 5–7 business days.
- Expedited Shipping: Delivery within 2–3 business days.
- No International Shipping at this time.
Shipping times are estimated and may be subject to delays due to holidays, inclement weather, or other unforeseen circumstances.
- Standard Shipping: Flat rate of $5.99 for orders under $50.
- Free Shipping: For orders over $50 (within the U.S. only).
- Expedited and international shipping rates are calculated at checkout based on the weight and destination of your order.
Orders are processed within 1–3 business days. You’ll receive an email confirmation with tracking details as soon as your order is shipped.
For handmade or custom items, please allow an additional 2–5 business days for production time.
Packaging
We strive to use eco-friendly and secure packaging to ensure your items arrive safely. Fragile or handmade items are carefully wrapped to prevent damage during transit.
Lost, Damaged, or Delayed Shipments
If your order is lost, damaged, or delayed:
- Please notify us at hello@bloomeryart.co within 7 days of the expected delivery date.
- For damaged items, include photos of the packaging and product.
- We will work with the shipping carrier to resolve the issue and, when applicable, send a replacement or process a refund.